My order has arrived damaged

If your order arrives damaged, don't panic! Please contact us and include the following:

• Your order number

• Photos of the outer packaging and inner packaging, including any damage to the packaging

• Photos of the product, clearly showing the damage

Please keep all damaged goods and their packaging once you have contacted us. We may need to have the goods shipped back to us, dropped off at your local post office, or inspected by the courier company.